NYC Tree11 Deepdive
Collaboration between cornell tech and NYCDPR focused on visualization, communication, and contextualization of public data to bring new yorkers insight into how forestry service requests are addressed by the new york city department of parks and recreaction.
Loading the trees 🍃
Request Types
Common request types include reports of tree hazards (such as hanging limb, split tree, or leaning tree), dead or poor condition trees, broken or fallen limbs, illegal tree damage, sidewalk or infrastructure issue, tree planting, and tree work permit.
GRAPH OF Pending Work orders by Type
The Service Request Lifecycle
1.
Service Requests
2.
Inspections
3.
Work Orders
Broken Down
1. Service Requests
Forestry Service Requests can be submitted by the public through the 311 system (phone, app, website), on the NYCDPR website, via their NYC Street Tree Map website, or through other internal reporting means. Once a service request is submitted, DPR will review it to determine whether they will immediately send a specialist to tend to the request, or whether they should send a forester to inspect the submitted request before taking action.
Foresters may determine that no action should be taken if a tree is currently ineligible for work depending on when it was last serviced, there is insufficient information with the submitted request, or there is a conflict of jurisdiction. If the request is for a tree planting, the request would be declined if the site is unplantable or there is an issue with temperature.
2. Inspections
Inspections are performed by forestry specialists to determine if the submitted request requires Parks & recreation’s resources. The forester may submit a work order if they determine from the inspection that the request requires further attention.
Cases in which a request might not lead to a work order after inspection include when the forester is unable to locate the tree in question or the decribed condition is not found, when it is determined that alternate utility work is required, or if the forester chooses to waitlist the site.
3. Work Orders
Work orders are executed by forestry specialists or referred to other NYC government agencies if they are outside the jurisdiction of NYCDPR. They are assigned a priority level to determine how urgently they must be serviced.
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